Cendri Health

How Cendri reads the whole chart.

Insurance companies use AI to deny and cut care. Cendri is the AI that fights for your facility — reading the whole chart, building every authorization case, and flagging the gaps before the insurer finds them.

1

Connect

Connects to Kipu or Sunwave via API and a read-only login. Every night it reconciles the full chart — labs, med records, scored assessments, and attached documents.

2

Build

Drafts auth packages, concurrent reviews, and peer-to-peer briefs — each requesting the level of care your clinician documented. Requested days are informed by what each insurer approved at your facility in the last 180 days.

3

Before the review

Checks every upcoming review against what the insurer will ask for. Flags the gaps to the right person while there’s still time to fix them.

4

Sign

A clinician reviews, edits, and signs — nothing leaves without a signature. Every draft is checked against the chart and logged before anyone sees it.

5

Measure

Authorized days per completed stay, against your frozen baseline, by insurer and level of care. The number that proves it out.

Payer Intelligence

Fight the Payer's Algorithm With Yours

Every authorization is built to what that payer actually asks for — not a generic template the insurer can dismiss.

Payer-aware, not template-locked

Each package is checked against what that payer asks for at that level of care, and requested days are informed by what the payer actually granted at your facility in the last 180 days. 15+ payers in UR packages; 8 templates for prior-auth and appeals.

BCBS / Florida BlueCignaAetnaUnitedHealthcare / OptumOscarHealth Firstand more

5 ASAM Levels-of-Care

Every authorization auto-routes to the appropriate level of care.

4.0
Detox
3.x
Residential
2.5
PHP
2.1
IOP
1.0
Outpatient
Utilization Management

Full UR Workflow — Now Live

From initial submission through peer-to-peer review and appeal — built from your chart data, so your team fights back with paperwork the insurer can't dismiss.

UR Package Builder

One-click continued-stay packet — LOC justification, ASAM, LOCUS, missing-data gaps, and estimated reauthorization likelihood.

ASAM 6-Dimension Assessment

AI-drafted scoring with severity rating, recommended level of care, and a printable payer-ready packet.

LOCUS Synthesis

Composite score, recommended placement, and chart-grounded narrative — auto-generated from symptoms and functional indicators.

Concurrent Review Brief

Continued-stay justification timed to each authorization’s end date, with score trajectories, progress, and requested days — formatted per payer.

Peer-to-Peer Brief

Doc-to-doc talking points for payer medical reviewers, pre-loaded with anticipated pushback.

Prior Auth Appeal Generator

Payer-tailored appeal targeting the specific denial reason with supporting clinical evidence.

Clinician Workflows

Built for How Clinicians Actually Work

Built with the independent facility in mind — AI that drafts, surfaces risk, and frames clinical narratives so your clinicians spend less time on paperwork and more time with patients.

  • Reduce manual documentation with AI Scribe
  • Access unified patient histories instantly
  • Draft notes and referrals from the chart, reviewed before they leave Cendri
Chart Intelligence

AI Clinical Co-Pilot

Draft SOAP notes, draft referrals, and Ask-the-Chart Q&A — AI-generated, clinician-reviewed.

Less Documentation

Ambient Scribe

Records the encounter, generates a SOAP draft, and extracts ICD-10 codes — ready to copy into your EHR.

Visit-Ready AI

Pre-Visit Brief

Opens when the chart loads — labs due, HEDIS gaps, C-SSRS prompts, and a draft medical-necessity paragraph.

Admin Command Center

Four Purpose-Built Admin & Operational Tools

Built for the operational realities of the independent facility.

Impact

Authorized days per completed stay against your locked baseline, by payer and level of care — tracked from day one.

Facility Onboarding

Live API integrations with Kipu and Sunwave today. Additional EHR integrations built per facility. Onboarding is a configuration exercise, not a development project.

Authorizations Due

Reads the EHR’s authorizations — what’s expiring, what needs a concurrent review, what’s overdue. UR and clinical teams in sync.

Claim Audit

Pre-submission claim audit against the chart, and appeal drafts on denial. Continuous remittance reconciliation is on the roadmap.

Built for Production

HIPAA-aligned · Signed BAA · Independent security tested

What's live today

Payer IntelligencePrior Auth & AppealsAmbient ScribeClinical Co-PilotUR WorkflowAuthorizations DueClaim Audit

Security

All Closed

Continuous security policy auditing in production. AES-256-GCM field-level PHI encryption, role-based access control, MFA, and full audit logging.

Common Questions

Everything you need to know about the pilot program.

Cendri Health

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Cendri is the facility's AI. It reads your whole chart, builds the case for every authorization and review, and flags what the insurer will look for before they ask. Currently live on Kipu and Sunwave, the two largest EHRs for SUD facilities; any EHR with API access can be added during onboarding. Flat per-bed fee, plus a tiered share of results.

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