Contact | Cendri Health
Contact on Cendri Health. Cendri Health Corporate Website.
Contact on Cendri Health. Cendri Health Corporate Website.
The AI agent for behavioral health and SUD facilities. Works alongside your existing EHR — Kipu, Epic, Cerner, Athena, Oracle Health, Netsmart — and adds what they aren't built to do: payer outcome intelligence, AI-drafted auth letters and denial appeals, ambient Scribe, risk stratification, clinical co-pilot, and crisis detection.
Behavioral health facilities lose 15–30% of billed revenue to prior-authorization denials, write-offs, and documentation gaps. Cendri's Payer Outcome Intelligence engine turns every denial into training data, calculating per-payer approval rates, top denial patterns, and recommended request days from your facility's own outcomes. Built on 19,000+ payer outcome records. 8 payer-specific authorization templates: Tricare, Medicare, Medicaid, UnitedHealthcare/Optum, Aetna, Blue Cross Blue Shield, Cigna, VA Community Care. 5 ASAM level-of-care templates: Detox, Residential, PHP, IOP, Outpatient. Every approval, denial, and appeal sharpens the next letter.
AI Scribe, Clinical Co-Pilot, CendriPredict (4-model risk engine), Care Concierge, UR Package Builder, ASAM Assessment Generator, Concurrent Review Brief, Peer-to-Peer Brief, Ask-the-Chart, Pre-Visit Brief, Treatment Tracker, Prior Auth Letters, Claim Audit + Appeal Generator, Payer Intelligence, Crisis Detection, AES-256-GCM PHI Encryption. Patient portal, Clinician portal, Administrator portal. One governance pipeline.
Your EHR stays the chart of record. Facility admin exports patient roster and claims history and uploads via the Admin Portal — most facilities are live in 2–4 hours. Your billing workflow stays in place — Cendri drafts auth letters and appeals, your team submits through your existing clearinghouse. A governed AI agent on top: Tier 2 clinical decision-support, purpose-built for BH/SUD, HIPAA-aligned, 42 CFR Part 2 enforced at the database layer. Ongoing sync: weekly delta CSV uploads; quarterly claims refresh keeps payer intelligence calibrated.
HIPAA-aligned on AWS under signed BAA. 42 CFR Part 2: SUD records gated at the database level. Qualysec pentest April 2026 — Grade A, Letter of Attestation on file. AES-256-GCM field-level PHI encryption for MRN, DOB, NPI, and emergency contacts at rest. JCAHO and CARF survey-ready documentation built in.
90-day cost-recovery pilot — no platform fees. You cover infrastructure costs only (AWS, Bedrock, Supabase usage). We cover the build, the integration, and founder-level support. Independent before/after measurement: documentation time, readmissions, PHQ-9 trajectories, prior-auth approval rates, and clinician satisfaction.
Cendri Health™ is the AI agent for behavioral health and SUD — patent-pending payer outcome intelligence, AI authorization letters, ambient Scribe, 4-model risk engine (readmission, crisis, adherence, treatment-response), and wearable biometric integration. Works alongside your existing EHR via CSV import — live in 2–4 hours, no partner-program approvals required.
Behavioral health is a $92.14B market in the U.S. alone in 2026 (Fortune Business Insights 2026). Clinicians spend up to 45 minutes per encounter on documentation (JAMA/AMA, 2025). PHQ-9 scores, GAD-7s, encounter notes, and wearable data sit in separate systems with no connection between them. Cendri connects them. Mental Health Apps market: $8.64B in 2026 growing to $35.29B by 2034 at 19.23% CAGR.
Cendri connects to your existing EHR via CSV import on Day 1. Your facility admin uploads patient roster and claims history from your EHR's existing reporting tools, and Cendri ingests them into the AI engine. We add an AI agent trained on 12M+ clinical scenarios across 130 clinical domains, governed by a 10-stage pipeline, with wearable biometric integration and multi-model clinical risk stratification running continuously. Built specifically for behavioral health and SUD — not adapted from generic medical AI.
Generic LLMs hallucinate treatment protocols, miss comorbidities, and give one-size-fits-all responses. Cendri is trained on BH data, governed at every response, and tuned to the patient in front of the clinician.
Clinical Depth: 130 domains — PTSD, SUD, TBI, MST, eating disorders, faith-based, adolescent, elderly, oncology, cardiometabolic, and more. Validated at Scale: Qualysec pentest complete — Grade A. All governance, retrieval, and payer intelligence test suites passing. Whole-Person AI: The only BH platform detecting comorbidity bridges, wearable signals, 18 care barriers, cultural modifiers, and faith integration simultaneously.
Survey-ready documentation. JCAHO: NPSG.15.01.01 (C-SSRS suicide screening at every encounter), PC.01.02.13 (biopsychosocial assessments flagged if missing within 24 hrs). CARF: CARF-BH-3.A.2 (SMART goals + person-served sign-off on every treatment plan), CARF-BH-3.E.1 (PHQ-9/GAD-7/PCL-5 flagged missing at intake).
Behavioral health authorization intelligence plus a complete clinical AI suite. One platform. Three portals. Patent-pending closed-loop payer outcome intelligence — drafts payer-specific auth letters and denial appeals from your facility's actual claim history.
8 payer templates built in: Tricare, Medicare, Medicaid, UHC/Optum, Aetna, BCBS, Cigna, VA Community Care. 5 ASAM levels: 4.0 Detox, 3.x Residential, 2.5 PHP, 2.1 IOP, 1.0 Outpatient. 8 payers × 5 ASAM levels = 40 distinct authorization configurations. 19,000+ baseline outcome records — calibrates to your facility within 30 days.
From initial submission through peer-to-peer review and appeal — generated from your chart data.
What's live today: Payer Intelligence, Prior Auth and Appeals, Ambient Scribe, Risk Engine, Clinical Co-Pilot, UR Workflow, Crisis Detection, Treatment Tracker, Compliance Dashboard. Independent pentest complete, April 2026 — Grade A, Letter of Attestation on file. AES-256-GCM field-level PHI encryption, RBAC, MFA, and full audit logging. HIPAA-compliant. Signed BAA. 2–4 hours to go live.
The U.S. behavioral health AI market is valued at $92.14B in 2026 (Fortune Business Insights 2026, 5.3% CAGR). Mental health apps specifically: $8.64B in 2026 growing to $35.29B by 2034 at 19.23% CAGR.
Cendri vs. Cohere Health: Cohere is payer-side only, no clinical AI, no scribe, no risk engine. Cendri is provider-side with full clinical suite. Cendri vs. Kipu: Kipu is an EHR, no AI prior-auth intelligence, no risk engine, no wearables. Cendri vs. Netsmart: legacy EHR, no AI, no payer intelligence. Cendri vs. Eleos: Scribe-only, no payer intelligence, no risk engine, no wearables.
Cendri's differentiators: proprietary 12M+ clinical retrieval corpus, closed-loop payer outcome learning (patent-pending, 8 USPTO claims filed April 2026), 10-stage AI governance pipeline, 4-model risk engine, wearable biometric integration via Terra API, 130 clinical domains including faith-based and military populations. Full UR workflow suite (UR Package Builder, ASAM 6-Dimension Generator, LOCUS Synthesis, Concurrent Review Brief, Peer-to-Peer Brief, Prior Auth Appeal Generator). Clinician tools: Ask-the-Chart, Pre-Visit Brief, Treatment Tracker, Claim Audit, Ambient Scribe.
Behavioral health facilities lose 15–30% of billed revenue to denials, prior-auth churn, and documentation gaps. Most of that loss is preventable.
Cendri's Payer Outcome Intelligence Engine uses 19,000+ outcome records, 8 payer-specific medical necessity templates, and a closed-loop learning system (Save → Outcome → Appeal → Payer Intelligence) to reduce first-pass denials, make appeals faster, and calibrate continuously to your payer mix.
90-day cost-recovery pilot available. No platform fees. You cover infrastructure costs only (AWS, Bedrock, Supabase). Independent before/after measurement on documentation time, prior-auth approval rate, PHQ-9 trajectory trends, 30-day readmission rate, and clinician satisfaction.
Email: info@cendrihealth.com
Address: 3472 NE Savanah Rd Suite 223, Jensen Beach, FL 34957